At Sell Boy Trading, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. By using our website, you agree to this policy.
1. Information We Collect
We collect the information necessary to process your orders and improve your shopping experience. This includes:
- Personal Information: Your name, address, email address, and phone number are provided when you purchase or create an account.
- Payment Information: Secure payment details to process your purchase (we do not store payment card details).
- Browsing Data: Information about your visits to our website, including IP address, browser type, and pages visited, which helps us enhance your experience.
2. How We Use Your Information
Your data is used to provide you with a smooth shopping experience. This includes:
- Processing and delivering orders
- Responding to your inquiries and providing customer service
- Sending you order updates and other essential communications
- Improving our website, products, and services based on browsing behaviour
- Sending occasional promotional emails (if you’ve opted in) about new products or offers
3. Sharing Your Information
We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your data with:
- Service Providers: Trusted third parties who assist in processing payments, deliveries, and website improvements. These providers only access the data necessary to perform their services.
- Legal Requirements: Authorities or regulators, if required, must comply with UK laws.
4. Security of Your Information
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. We use secure payment processing and restrict access to your data only to those who need it to fulfil your order.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correct: Ask us to correct any inaccurate or incomplete information.
- Delete: Request the deletion of your personal data, subject to legal obligations.
- Opt-Out: Unsubscribe from promotional emails at any time by following the link in the email.
6. Cookies
Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and track site usage. You can manage cookies through your browser settings, though disabling them may affect your experience on our site.
7. Changes to Our Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of our website indicates acceptance of these changes.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@sellboytrading.co.uk.
Thank you for trusting Sell Boy Trading with your personal information.